Shipping policy
NZSAT SHIPPING POLICY
Shipping Policy
Effective Date: 20/09/2024
Thank you for visiting our store! We’re committed to providing you with a seamless shopping experience. Below are the details of our shipping policy.
Shipping Locations
We proudly ship within New Zealand only. Unfortunately, we do not offer international shipping at this time.
Shipping Methods
We use reliable local carriers to ensure your order arrives safely and on time. Shipping options may vary based on your location and the size of your order.
Processing Time
Orders are typically processed within 1-2 business days. You will receive an email confirmation with tracking information once your order has shipped.
Shipping Rates
Shipping rates are calculated at checkout based on your location and the weight of your items. We strive to keep our shipping costs as low as possible.
Delivery Times
- Standard Shipping: 3-5 business days
- Express Shipping: 1-2 business days
Please note that delivery times may vary due to factors beyond our control, such as carrier delays or extreme weather conditions.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can use this number to track your shipment online.
Issues with Delivery
If your order has not arrived within the expected delivery time, please contact our customer service team at (06) 3688 076 or email to info@nzsat.co.nz We’ll do our best to assist you.
Returns and Exchanges
Please refer to our Returns Policy https://nzsat.co.nz/policies/refund-policy for information on how to return or exchange an item.
Thank you for choosing us! If you have any questions about our shipping policy, feel free to reach out.